Shipping Information

Do you ship to all parts of Australia?
Yes, we do. We ship rolled unframed prints and cards right across Australia. Framed prints are currently only available within NSW and ACT Australia. Free shipping is available for all orders over $80 within Australia.

Do you ship internationally?
Yes, we do. We ship unframed prints rolled safely in a tube to many countries, as well as 8×12 inch matted prints and cards. Framing is unavailable for international orders and also outside NSW Australia, (framing is only currently available for orders within NSW and ACT). We suggest you take your fine art print to your local framer for framing as soon as you receive your print. Please continue reading for information on possible additional Customs Taxes and Levies.

How are orders sent?
Unframed prints are carefully rolled and sent safely in tubes via Australia Post. Cards are ent in a flat pack. Framed prints within NSW Australia are carefully packaged and sent to your door via Courier.

When should I expect delivery?
All photographs are custom printed. Orders are personally filled and frames are custom made by hand. Please allow up to 10 business days for delivery of unframed prints. Please allow 20 business days for delivery of framed prints. Allow longer for international orders. Cards are dispatched within 2 business days. If our stock levels are lower than your order cards will be dispatched within 5 business days.
Please note: During peak periods, public holidays or when dispatch and delivery services may be impacted with delays we may need extra time to get your order to you, we will keep you informed of any delays.

Can I get a copy of the colour conversation and photographic story?
Yes absolutely, all photographs are individually numbered and signed by the photographer in the white border and are sent with a card with the photographs colour conversation and photographic story. You will also receive a Certificate of Authenticity with each photograph.

The Humble Hunter Shipping

Can I get an order rushed through?
Rush orders are sometimes possible depending on workload and ther time of year. Please get in touch before placing your order to confirm.

What is the difference between Limited Edition and Open Edition photographs?
Limited Edition prints are limited to 100 copies of the photograph only. Each Limited Edition print is signed and numbered so you know which number out of the 100 you have. Open Edition prints are not limited in number so as many people have access to them as possible. Open Edition prints are signed but not numbered.

Do you accept returns?
Due to the custom nature of our products we are unable to offer returns, please double check your order prior to finalising and feel free to get in touch if you have any questions at all.

Can I get a quote for shipping?
We offer free shipping for orders over $80 within Australia.
International orders (outside Australia) will have shipping added at the checkout. Enter your location to get a shipping estimate. See information on possible extra charges below.

Are there any additional shipping charges?
Free shipping applies for all orders over $80 within Australia, there are no additional charges for shipping within Australia. All prices include GST.

Shipping outside Australia will be added at checkout depending on location and items ordered. In some countries the recipient may be responsible for GST/VAT/Customs charges depending delivery location. Import Duties and Taxes may be payable when your order arrives in your country, if your purchase is over the tax free threshold. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these is necessary to release your order from Customs upon arrival. We are unable to advise on the amount this may be as values, destination country rules and regulations vary. You will be able to get this information from your local Customs Office to determine if your order will inccur any additional charges upon entry to your country.

Can I order a gift, will an invoice/receipt be inside the parcel?
You can most certainly order a gift for a family member, friend or as a corporate gift. Any receipts, invoices and corrospondence are sent to the buyer via email. The gift recipient will only receive the photograph, a small card with the colour conversation and photographic story, aswell as a Certificate of Authenticity inside the parcel.

Frequently Asked Questions

Where are you based?
My studio is based in Mount Hunter which is just outside Camden, Sydney, Australia.

Where are your photographs printed and framed?
My photographs are all printed and framed locally in Camden.

Will there be any additional taxes?
G.S.T is included in all prices. There will be no additional taxes within Australia.
International orders (outside Australia) may incur a sales tax charged by the country you reside in. In some countries the recipient may be responsible for GST/VAT/Customs charges depending delivery location.

I am after a print size not shown in your shop, can you print custom sizes?
Yes, most photographs are available in custom sizes, please send me an email [email protected] with your request.

Are photographs professionally framed?
Absolutely. All frames are custom made by my professional framers using the highest quality materials and up to date techniques to ensure your framed piece lasts decades. Please note timber frames are a natural material and there may be slight variations in colour and texture to those seen on my website.

How do I care for my art?
If you have ordered unframed fine art prints please aim to have your photographs professionally framed as soon as you can. Keep your fine art print in its tube until you are ready to have it framed. All unframed prints have a 10mm white border for safe handling. Avoid touching the surface too much. Please keep all photographs out of direct sunlight and handle framed prints with care.

Do you accept private commissions for your photographic concepts?
Yes, on occasion custom commissions are available, please get in touch and we can discuss your request.

Is your Privacy Policy available?
Yes, absolutely, you can view our Privacy Policy here.

Copyright
All images are protected by copyright laws ©The Humble Hunter 2020. Using my photographs without written permission is a breach of copyright. You can not copy, duplicate, print, edit, alter, publish or distribute my photographs in any way.

Call us (Australia): 0418 690 867
Mon – Fri: 9:00am – 4:00pm AEST
Email: [email protected]

Camden, NSW, Australia

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